Support & FAQs
- Is my mobile phone compatible with MONILINK™ mobile phone banking?
- I am unable to access the Handset Verification Code text message.
- I receive a Test Connection Failed message during installation.
- I receive an Unknown Account message during installation.
- Can I register more than one debit card?
- How do I enable my mobile phone to work with WAP/GPRS?
- How do I register for MONILINK mobile phone banking on my BlackBerry?
- I've received a Transaction Denied message, what does this mean?
- I've received a Transaction Denied message, what does this mean?
- I have a new mobile phone, do I need to re-register?
- What if I receive a replacement debit card from my bank?
- I have forgotten my Passcode, what should I do?
- Can I use MONILINK™ whilst I'm abroad?
- Why am I receiving an error when performing a transaction?
Prefer to talk?
Call us on 0808 168 2955